What is Design Thinking and Why is it Important?

What is design thinking? Simply put, design thinking is a process that aims to solve problems in the most user-centric way, meaning, having the user at heart from the beginning.    Design thinking is often credited with the incredible success of companies like Apple, Uber and AirBnb. Ironically however, design…

What is design thinking? Simply put, design thinking is a process that aims to solve problems in the most user-centric way, meaning, having the user at heart from the beginning.

Design thinking is often credited with the incredible success of companies like Apple, Uber and AirBnb. Ironically however, design thinking is still quite often misunderstood. Let’s explore the core values of design thinking and see what makes it so important for your team, especially in the pandemic-world we face today with remote teams.

What is Design Thinking?

Design thinking incorporates 5 easy steps in its simplest form. These steps will help you familiarize yourself with the core values of what design thinking is and very soon you’ll be able to apply it anywhere! Here are the 5 main design thinking steps:

  1. Empathize: Design thinking starts with empathizing with the user. Rather than developing a technology or service and then pushing it to the user, design thinking requires you to see what problems and challenges the user is facing and then develop the technologies from there.
  2. Define: During this stage you gather all the information you can from the first stage and define your problem in the clearest form possible for yourself and your team.
  3. Ideate: This is the stage where you use your mind and creativity to come up with ideas to solve the problem.
  4. Prototype: Now that you’ve finalized your product or service, make a prototype! However, contrary to other prototype making procedures, design thinking encourages you to make inexpensive and quick prototypes, because you’ll be needing a few.
  5. Test: This stage is why the cost saving on your prototypes make sense. Testing makes you return to your initial user and ask them to use and comment on the prototype. Everytime they give feedback you refine your product accordingly, until finally, it’s perfect.

As seen, design thinking works in the same structure and contrary to popular belief, Design thinking isn’t just for designers! Design thinking can be applied to anywhere from business to government policies all the way to, yes, even your personal relationships! As long as you have the basics figured out, which are to design and develop with someone’s well-being in mind.

Design Thinking and Teamwork

So how do design thinking and teamwork go together? team members can achieve a lot if they get off on the right foot, but at the same time it can be quite messy if they don’t reach common ground, that’s where design thinking and teamwork comes in. The collaborative mindset of design thinking brings together the team to work on the solution for the user rather than argue on their differences. This common ground unites everyone to work together.

Furthermore, traditional hierarchies in companies tend to create barriers when orders are being passed down. Design thinking encourages an open flow of ideas and a journey of helping the client – a journey that the entire team makes together. This creates trust, it makes everyone’s voices feel heard and everyone feels they’re working with each other and not for each other. Design thinking and teamwork make a powerful combination.

Design Thinking for Remote Teams

Design thinking for remote teams has also become crucial due to social distancing and the new norm. Team Members that are remote can find it difficult to stay focused or individual assigned tasks can often make people feel isolated. There is where design thinking for remote teams helps.

The 5 steps of design thinking and remote teams blend perfectly together since they encourage constant interaction, stages such as Ideate require a lot of back and forth ideation and communication. The steps of solving a problem together also keeps remote employees alert and engaged, saving them from the monotonous environment at home.

Summary

Whether it’s design thinking and teamwork or design thinking for remote teams. Design thinking brings people and encourages them to solve a problem together rather than arguing which focus group to work on. If you want to implement the simple stages of design thinking for your team, whether together or remote, check out Iconic Workspaces, their co-working space is the perfect place to start a design thinking journey among your team members and even make the remote ones feel involved, every step along the way.

Private Offices

Meeting Rooms

Coworking

Virtual Offices

Ready to See the Difference?

Questions?

Is ICONIC open 24/7?

At ICONIC Workspaces we make sure we are always there for you. Having said that, we believe that working Smart, not around the clock, is what makes success. Our staffed hours of operation are: Monday thru Friday, 9:00AM – 5PM. However, our office members are granted access 24/7.

Who can work at ICONIC Workspaces?

Anyone and everyone! We cater to the needs of established corporations, Entrepreneurs, professionals, internet Start-ups, freelancers, as well as students.

Did someone say coffee? Can I have one please?

Of course you can! Coffee is always fresh and available for both guests and tenants, no matter how long you come in the office to work for, 30 minutes or 30 days! We offer you complimentary Coffee (and tea for the more Zen guests).

Oh, cool… so ICONIC Workspace is just an Executive Office?

Not really. ICONIC Workspaces has more to offer than luxurious clean executive offices. We offer a Smart alternative to fulfill the needs of everyone requiring a workspace to grow their business, connect with likeminded individuals, and always look back on their previous year from a higher ground. Our flexible workspaces solutions suit each and every need our clients might have.

Do I need to book an appointment to go see my workspace at ICONIC?

If you have a tight schedule, and want to make sure we have an available representative to show you around our space, answer all your questions and make the most out of your tour through our facilities, please feel free to give us a call, and we will gladly book you in at your convenience. Otherwise, you can just drop by and say hello! We’ll do our best to accommodate a quick tour!

Frequently Asked Questions

Is ICONIC open 24/7?

Staffed hours are Monday through Friday, 9:00 AM – 5:00 PM. Private office members enjoy 24/7 building access. For coworking, around-the-clock access is available on Dedicated desk plans (Exclusive and Premium).

Who can work at ICONIC Workspaces?

Everyone is welcome — from established corporations and entrepreneurs to freelancers, creatives, and students. If you need a professional place to work, ICONIC is for you.

Is coffee included?

Yes — complimentary coffee and tea are always available for both guests and members, no matter how long you stay. Freshly brewed, every day.

Do I need to book an appointment to visit?

Walk-ins are always welcome. Scheduling in advance simply guarantees a dedicated team member will be ready to show you around at a time that suits you.

What is included in the office fee?

Your monthly fee covers everything: fiber-speed Wi-Fi, furniture, bilingual reception, fully equipped kitchen, lounge areas, complimentary beverages, utilities, janitorial services, conference room access, and phone booths. Printing services are available on-site at an additional cost.

How soon can I start?

Our offices are move-in ready today. Simply submit your information through our Become a Member form and we’ll get you set up right away.

Can I upgrade to a larger office?

Absolutely. You can upgrade at any point during your term. Just let us know and we’ll present the best available options so you can keep growing without disruption.

Are there flexible contract terms?

Yes. Spaces can be reserved by the hour, day, or month. For longer commitments, a 12-month term offers the best value.

Can I personalize my office?

Yes! Bring your own décor, artwork, and plants to make the space feel like yours. We want your office to reflect your brand and personality.

What is the I-Club?

The I-Club is our coworking membership program — a community for entrepreneurs, consultants, freelancers, and independent professionals who thrive in a dynamic, collaborative environment.

What does an I-Club membership include?

Fiber-speed Wi-Fi, break rooms with complimentary beverages, lounge areas, phone booths, a meditation space, lockers, and discounted meeting room rates. Printing and admin services are also available on-site as optional add-ons.

Do coworking members get 24/7 access?

Around-the-clock building access is exclusive to Dedicated desk plans — our Exclusive and Premium memberships. Hot-desk and part-time plans are available during staffed hours.

Are there community events for members?

Yes — we regularly organize networking events, workshops, and presentations with industry leaders. Because much of our community is in real estate, many events are tailored to that space, though all members are welcome.

 
What is the Member Social Portal?

An online networking platform exclusive to ICONIC members. Create a business profile, connect with fellow members, post job opportunities, request referrals, and collaborate — all in one place.

What are the benefits of a Virtual Office?

A Virtual Office gives your business a professional Miami address — and a dedicated local phone number if needed — without the cost of a physical office. It’s ideal for testing a new market, reducing overhead, or simply projecting a polished, established image.

How does it work?

Depending on your plan, you get a combination of mail and package handling, a dedicated local phone number, personalized bilingual phone answering, voicemail forwarding, and access to our workspace and meeting rooms at member rates.

Can I change or upgrade my plan?

Absolutely. You’re in full control of your membership. Upgrade, downgrade, or switch to a full physical office at any time — our team will make the transition seamless.

Can your team help with administrative tasks?

Yes — our team can handle printing, binding, scanning, document filing, appointment scheduling, shipping, check deposits, and bookings on your behalf. Consider us an extension of your team.

Do I need to be a member to book a room?

No membership required — our meeting rooms are open to everyone. That said, members enjoy significant discounts, so it may be worth exploring a plan if you book frequently.

What is your cancellation policy?

It scales with group size. For 1–10 people, cancellations within 24 hours are free. For 11–20 people, you have 3 business days. Larger groups require more notice, up to 30+ business days for groups over 70. Cancellations within 2 hours of booking are always free regardless of size.

Can I access the room before my booking starts?

Access is guaranteed at your booking start time. If you need setup time, we recommend booking 30 minutes earlier — the room may be in use right up until your slot begins.

How does payment work?

Members are invoiced monthly. Non-members booking hourly are charged on the day of use; after-hours or weekend bookings require full prepayment. A credit card on file is required for all non-member reservations.

Do you offer catering or coffee breaks?

Yes — we partner with neighboring restaurants and coffee shops to provide catering and coffee break options tailored to your event. Just let us know when booking.

Can I book after hours or on weekends?

Yes, by appointment only. Weekend bookings require at least one week’s advance notice, full prepayment, a 4-hour minimum, and a staffing fee for on-site assistance.

Need more answers?

Our AI Product Assistant provides instant answers.


Iconic Workspaces logo on black background

Become a Member

Starting your AI assistant…