Communication is key.
You’ve probably heard this phrase a million times, but there’s a reason. Communication is a crucial part of our lives. Without it, we have nothing. No matter what line of work you’re in, your goals, your personal relationships, etc., solid communication skills are essential.
They can be exceptionally important in a business setting. If you’re a professional who wants to improve your communications skills to ultimately help improve your business, there are seven quick tips you can implement today to do just that.
1. Note that non-verbal is just as important as verbal
Studies have shown that over half of communication is non-verbal. Body language can really show you what a person is thinking or feeling. When you’re explaining something, look for clues that indicate your audience is connecting with what you are saying. Oh, and don’t forget that you give off non-verbal cues too!
2. Discuss it
Keeping an audience engaged can be difficult if you’re just talking at them. By working in interactive discussions, you are allowing them to contribute and it gives everyone the
opportunity to ask questions to ensure maximum understanding. This doesn’t just have to be used as a tactic for groups either. If you’re connecting with someone one-on-one, try pausing or asking them a question to keep them engaged.
3. Listen more
It’s a known fact that great communicators aren’t just communicators, they’re also great listeners. Make sure you are listening to what people are saying before you start planning your response.
4. Ask questions
If you don’t understand what someone is saying or asking of you, it’s better to just ask them to explain. To double-check that you understood them, repeat what they said back to them, so you know both of you are on the same page.
5. Be respectful
This might sound obvious, but it’s important to realize that your message isn’t the only message needing to be said. You need to show that you care about what the other party has to offer. A good example of this is making sure all distractions are put away (looking at you, cell phones).
6. Keep it simple
While it may seem more impressive to use a large vocabulary in front of a group, it can make things harder. Dropping jargon and using layman’s terms ensures that everyone will understand, leaving no room for confusion.
7. Stay on the same page
A good way to end an exchange with someone is to double-check that everyone is on the same page and knows what is expected of them. Taking this quick extra step can save hours of back and forth emails trying to figure out how to proceed on a task or project.
It’s important to note that these tactics don’t just apply to face-to-face conversations. If you apply these tactics to all the communication methods you use, including phone, email, texting, etc. you’ll find that they will boost your skills through those mediums as well.
Effective communication can make or break a business. It’s one of the most important skills to possess to ensure that you and your business can thrive. Without clear messages, some work can fall through the cracks causing problems down the line. By implementing these seven quick tactics to both in-person and online exchanges, as well as listening to your audience, you’ll find your communication skills improving in no time.